Terms of Service

1. Acceptance of Terms

By accessing or utilising the ENORBY website (enorby.co.nz), you acknowledge and agree to be bound by these Terms of Service in their entirety. If you do not consent to these terms, you must discontinue use of the website and all associated services immediately.

2. Services

ENORBY delivers managed IT services, cybersecurity advisory, infrastructure consulting, and related technology solutions for businesses operating in New Zealand. All service engagements are governed by individual Master Service Agreements executed between ENORBY and the respective client organisation.

3. Permitted & Prohibited Use

Permitted

• Review information regarding ENORBY's services and capabilities.
• Submit legitimate business enquiries via designated contact forms.
• Complete the complimentary IT Infrastructure Scorecard assessment.
• Schedule strategy consultations through the booking system.

Prohibited

• Attempt unauthorised access to any portion of the website, its servers, or interconnected systems.
• Deploy automated tools to scrape, harvest, or extract data beyond standard search engine indexing.
• Submit false, misleading, fraudulent, or unsolicited content through any form.
• Utilise the website for any purpose that contravenes New Zealand law.
• Interfere with, disrupt, or circumvent the website's operational or security mechanisms.
• Misrepresent identity or impersonate any individual or entity.

4. Intellectual Property

All content on this website — including text, graphics, logos, visual design, and source code — constitutes the exclusive intellectual property of ENORBY and is protected under the Copyright Act 1994 (NZ). Reproduction, distribution, modification, or creation of derivative works is strictly prohibited without prior written authorisation.

The ENORBY name, logo, and brand identity are registered trademarks. Unauthorised use constitutes infringement and will be pursued accordingly.

5. IT Scorecard & Assessments

The IT Infrastructure Scorecard is a complimentary general assessment tool providing a high-level overview of your IT environment's current posture. Results are generated based solely on information you provide and serve as a preliminary discussion framework. A comprehensive IT audit with environment-specific recommendations requires a formal engagement under separate agreement.

6. Strategy Consultations

• Complimentary strategy consultations are offered at ENORBY's sole discretion and subject to availability.
• Scheduling a consultation does not create a binding obligation for ongoing services from either party.
• Either party may reschedule or cancel with reasonable notice.
• All information exchanged during consultations is treated as commercially confidential.

7. Service Agreements

Formal managed IT engagements are governed by separate Master Service Agreements defining scope of work, pricing, service level targets, liability provisions, and termination conditions. These Terms of Service govern website use exclusively and do not supersede or modify individual service agreements.

8. Limitation of Liability

These limitations apply to website use only — not to managed IT services, which carry their own SLAs and guarantees under separate agreement.

• ENORBY shall not be liable for indirect, incidental, or consequential damages arising from use of complimentary website tools.
• While commercially reasonable efforts are maintained to ensure continuous availability, uninterrupted access is not warranted. Scheduled maintenance or force majeure events may temporarily affect availability.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

9. User Responsibility

You acknowledge sole responsibility for ensuring that your use of this website complies with these Terms and all applicable New Zealand legislation.

10. Third-Party Resources

This website may contain hyperlinks to external websites. ENORBY neither endorses nor assumes responsibility for the content, privacy practices, or terms of any third-party site. Access to external resources is at your own risk.

11. Reporting Issues

Should you identify any defects, vulnerabilities, or concerns regarding this website, report them to info@enorby.co.nz. All reports are reviewed and addressed promptly.

12. Amendments

ENORBY reserves the right to amend these terms at any time. The effective date will be updated upon revision. Material changes affecting your rights will be communicated with a minimum of 14 days' advance notice via the website or email.

13. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of New Zealand. Disputes arising under these terms are subject to the exclusive jurisdiction of the courts of New Zealand, with venue in Auckland.

14. Severability

If any provision is determined to be invalid or unenforceable, such determination shall not affect the remaining provisions, which continue in full force and effect.

15. Contact

• Email: info@enorby.co.nz
• Phone: 020 4047 7367
• Location: Auckland, New Zealand